by Nancy Rodriguez June 30, 2019
Remote work is becoming the new normal for many companies. With the new Millennial and GenZ joining the workforce there is a rise of workers who are joining the ranks of telecommuters.
Companies must be able to manage and adapt to this new way of having employees working remotely, but how can remote workers be effectively managed?
It can be very challenging to manage from the distance, but the truth is, this is the way of the future workplace where companies must adapt to this new working situation.
A manager can still be successful in managing a remote employee and it could be very similar as having an employee on site. The # 1 rule is to treat them as local employees.
Some tips for managers below:
- Set Goals and Expectations. Assist the employee in setting goals that must be accomplish and ensure they are in alignment with the company and your objectives. By having a goal and clear expectations and deadlines for meeting those goals it prepares the employees to be successful in their role. For example, if emails must be responded within certain time frame, have that discussion with your remote employees of when they need to be responded.
- Regular Engagement. Check up with remote employees on a daily basis. When employees work remotely they may feel disconnected or distant from the rest of the team. Ensure to check up with them and keep them in the loop every step of the way. Inform of any aspects of the organization including any new information or news. This will help keep them engage and connected. Planning regular face to face meetings can improve communication and help them stay engage with the company.
- Use Technology. It is important to use technology to keep those remote employees engage. Skype is a good way to have those face to face meetings via technology and it helps build the relationship.
- Increase Communication. Regularly communicate the company’s goals and strategies this is critical. Provide regular feedback on their performance and see what you can do to support them meet their goals or career development. Be available and let them know how they can access you if there are any questions or issues to be resolved and make sure to respond.
- Show Appreciation. Too often managers forget to say thank you or show appreciation, this can be express even if the employee is working remotely. Just don’t send an email to say good job!, calling them will have a greater impact, than just an email. Providing positive feedback goes a long way, it motivates employees, engages them and in turn you have better , stronger high-performance team.
- Make them Part of the Team. Having weekly meetings with the group via video and local employees it will help build the relationship among the team. Include them in all the training available to local employees.
- Create a Positive Culture. Create a culture where employees are aligned with the company’s values and of inclusiveness.
Having a strategy to manage those remote workers it important to make them feel engage and motivated. The end result is that performance and productivity would increase.